1.1 Background to the General Data Protection Regulation (‘GDPR’)
The General Data Protection Regulation 2016 replaces the EU Data Protection Directive of 1995 and supersedes the laws of individual Member States that were developed in compliance with the Data Protection Directive 95/46/EC. Its purpose is to protect the “rights and freedoms” of natural persons (i.e. living individuals) and to ensure that personal data is not processed without their knowledge, and, wherever possible, that it is processed with their consent.
1.2 Definitions used by the organisation (drawn from the GDPR)
Material scope (Article 2) – the GDPR applies to the processing of personal data wholly or partly by automated means (i.e. by computer) and to the processing other than by automated means of personal data (i.e. paper records) that form part of a filing system or are intended to form part of a filing system.
Territorial scope (Article 3) – the GDPR will apply to all controllers that are established in the EU (European Union) who process the personal data of data subjects, in the context of that establishment. It will also apply to controllers outside of the EU that process personal data in order to offer goods and services, or monitor the behavior of data subjects who are resident in the EU.
1.3 Article 4 definitions
Establishment – the main establishment of the controller in the EU will be the place in which the controller makes the main decisions as to the purpose and means of its data processing activities. The main establishment of a processor in the EU will be its administrative centre. If a controller is based outside the EU, it will have to appoint a representative in the jurisdiction in which the controller operates to act on behalf of the controller and deal with supervisory authorities.
Personal data – any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Special categories of personal data – personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
Data controller – the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Data subject – any living individual who is the subject of personal data held by an organisation.
Processing – any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Profiling – is any form of automated processing of personal data intended to evaluate certain personal aspects relating to a natural person, or to analyse or predict that person’s performance at work, economic situation, location, health, personal preferences, reliability, or behaviour. This definition is linked to the right of the data subject to object to profiling and a right to be informed about the existence of profiling, of measures based on profiling and the envisaged effects of profiling on the individual.
Personal data breach – a breach of security leading to the accidental, or unlawful, destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. There is an obligation on the controller to report personal data breaches to the supervisory authority and where the breach is likely to adversely affect the personal data or privacy of the data subject.
Data subject consent - means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data.
Child – the GDPR defines a child as anyone under the age of 16 years old, although this may be lowered to 13 by Member State law. The processing of personal data of a child is only lawful if parental or custodian consent has been obtained. The controller shall make reasonable efforts to verify in such cases that consent is given or authorised by the holder of parental responsibility over the child.
Third party – a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Filing system – any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
2. Policy statement
2.1 The Board of Directors and management of Staark Cycling Ltd, located at 151 Wardour Street, London W1F 8WE, United Kingdom are committed to compliance with all relevant EU and Member State laws in respect of personal data, and the protection of the “rights and freedoms” of individuals whose information Staark Cycling Ltd collects and processes in accordance with the General Data Protection Regulation (GDPR).
2.2 Compliance with the GDPR is described by this policy and other relevant policies such as the Information Security Policy (GDPR DOC 5.2), along with connected processes and procedures.
2.3The GDPR and this policy apply to all Staark Cycling Ltd’s personal data processing functions, including those performed on customers’, clients’, employees’, suppliers’ and partners’ personal data, and any other personal data the organisation processes from any source.
2.4 Staark Cycling Ltd has established objectives for data protection and privacy, which are in PIMS and GDPR Objectives Record (GDPR REC 4.11).
2.5 Data Protection Officer/GDPR Owner is responsible for reviewing the register of processing annually in the light of any changes to Staark Cycling Ltd’s activities (as determined by changes to the data inventory register and the management review) and to any additional requirements identified by means of data protection impact assessments. This register needs to be available on the supervisory authority’s request.
2.6 This policy applies to all Employees and associated parties of Staark Cycling Ltd such as outsourced suppliers. Any breach of the GDPR or this PIMS will be dealt with under Staark Cycling Ltd’s disciplinary policy and may also be a criminal offence, in which case the matter will be reported as soon as possible to the appropriate authorities.
2.7 Partners and any third parties working with or for Staark Cycling Ltd, and who have or may have access to personal data, will be expected to have read, understood and to comply with this policy. No third party may access personal data held by Staark Cycling Ltd without having first entered into a data confidentiality agreement (GDPR DCA 4.12), which imposes on the third-party obligations no less onerous than those to which Staark Cycling Ltd is committed, and which gives Staark Cycling Ltd the right to audit compliance with the agreement.
[Personal information management system (PIMS)
To support compliance with the GDPR, the Board of Directors has approved and supported the development, implementation, maintenance and continual improvement of a documented personal information management system (‘PIMS’) for Staark Cycling Ltd.
All Employees of Staark Cycling Ltd and certain external parties identified in the PIMS are expected to comply with this policy and with the PIMS that implements this policy. All Employees, and certain external parties, will receive or be required to provide appropriate training. The consequences of breaching this policy are set out in Staark Cycling Ltd’s disciplinary policy and in contracts and agreements with third parties.
In determining its scope for compliance with BS 10012:2017 and the GDPR, Staark Cycling Ltd considers:
Ltd and that affect its ability to achieve the intended outcomes of its PIMS;
Staark Cycling Ltd’s objectives for compliance with the GDPR and a PIMS:
Staark Cycling Ltd documents those objectives in the PIMS and GDPR Objectives Record (GDPR REC 4.11).
3. Responsibilities and roles under the General Data Protection Regulation
3.1 Staark Cycling Ltd is a data controller under the GDPR.
3.2 Senior Management and all those in managerial or supervisory roles throughout Staark Cycling Ltd are responsible for developing and encouraging good information handling practices within Staark Cycling Ltd; responsibilities are set out in individual job descriptions.
3.3 Data Protection Officer/GDPR Owner (Data Protection Officer (DPO) Job Description
GDPR REC 4.3A and Data Protection Job Description Responsibilities GDPR REC 4.3B), a role specified in the GDPR, should be a member of the senior management team, is accountable to Board of Directors of Staark Cycling Ltd for the management of personal data within Staark Cycling Ltd and for ensuring that compliance with data protection legislation and good practice can be demonstrated. This accountability includes:
3.3.1 development and implementation of the GDPR as required by this policy; and
3.3.2 security and risk management in relation to compliance with the policy.
3.4 The Data Protection Officer who the Board of Directors considers to be suitably qualified and experienced, has been appointed to take responsibility for Staark Cycling Ltd’s compliance with this policy on a day-to-day basis and, in particular, has direct responsibility for ensuring that Staark Cycling Ltd complies with the GDPR, as do Managers in respect of data processing that takes place within their area of responsibility.
3.5 The Data Protection Officer/GDPR Owner have specific responsibilities in respect of procedures such as the Subject Access Request Procedure (GDPR DOC 2.2) and are the first point of call for Employees seeking clarification on any aspect of data protection compliance.
3.6 Compliance with data protection legislation is the responsibility of all Employees of Staark Cycling Ltd who process personal data.
3.7 Staark Cycling Ltd’s Training Policy (GDPR DOC 1.1) sets out specific training and awareness requirements in relation to specific roles and Employees of Staark Cycling Ltd generally.
3.8 Employees of Staark Cycling Ltd are responsible for ensuring that any personal data about them and supplied by them to Staark Cycling Ltd is accurate and up-to-date.
4. Data protection principles
All processing of personal data must be conducted in accordance with the data protection principles as set out in Article 5 of the GDPR. Staark Cycling Ltd’s policies and procedures are designed to ensure compliance with the principles.
4.1 Personal data must be processed lawfully, fairly and transparently
Lawful – identify a lawful basis before you can process personal data. These are often referred to as the “conditions for processing”, for example consent.
Fairly – in order for processing to be fair, the data controller has to make certain information available to the data subjects as practicable. This applies whether the personal data was obtained directly from the data subjects or from other sources.
The GDPR has increased requirements about what information should be available to data subjects, which is covered in the ‘Transparency’ requirement.
Transparently – the GDPR includes rules on giving privacy information to data subjects in Articles 12, 13 and 14. These are detailed and specific, placing an emphasis on making privacy notices understandable and accessible. Information must be communicated to the data subject in an intelligible form using clear and plain language.
Staark Cycling Ltd’s Privacy Notice Procedure is set out in GDPR DOC 2.1 and the Privacy Notice is recorded in GDPR REC 4.1.
The specific information that must be provided to the data subject must, as a minimum, include:
4.1.1 the identity and the contact details of the controller and, if any, of the controller's representative;
4.1.2 the contact details of the Data Protection Officer;
4.1.3 the purposes of the processing for which the personal data are intended as well as the legal basis for the processing;
4.1.4 the period for which the personal data will be stored;
4.1.5 the existence of the rights to request access, rectification, erasure or to object to the processing, and the conditions (or lack of) relating to exercising these rights, such as whether the lawfulness of previous processing will be affected;
4.1.6 the categories of personal data concerned;
4.1.7 the recipients or categories of recipients of the personal data, where applicable;
4.1.8 where applicable, that the controller intends to transfer personal data to a recipient in a third country and the level of protection afforded to the data;
4.1.9 any further information necessary to guarantee fair processing.
4.2 Personal data can only be collected for specific, explicit and legitimate purposes Data obtained for specified purposes must not be used for a purpose that differs from those formally notified to the supervisory authority as part of Staark Cycling Ltd’s GDPR register of processing. Privacy Procedure GDPR DOC 2.1 sets out the relevant procedures.
4.3 Personal data must be adequate, relevant and limited to what is necessary for processing
4.3.1 The Data Protection Officer/GDPR Owner is responsible for ensuring that Staark Cycling Ltd does not collect information that is not strictly necessary for the purpose for which it is obtained (refer to DPIA Tool GDPR REC 4.4 for the data flow/mapping).
4.3.2 All data collection forms (electronic or paper-based), including data collection requirements in new information systems, must be include a fair processing statement or link to privacy statement and approved by the Data Protection Officer / GDPR Owner.
4.3.3 The Data Protection Officer / GDPR Owner will ensure that, on an quarterly basis all data collection methods are reviewed by external experts (Empoweringit Ireland Ltd) to ensure that collected data continues to be adequate, relevant and not excessive (Data Protection Impact Assessment Procedure GDPR DOC 2.4 and DPIA Tool GDPR REC 4.4).
4.4 Personal data must be accurate and kept up to date with every effort to erase or rectify without delay
4.4.1 Data that is stored by the data controller must be reviewed and updated as necessary. No data should be kept unless it is reasonable to assume that it is accurate.
4.4.2 The Data Protection Officer is responsible for ensuring that all staff are trained in the importance of collecting accurate data and maintaining it.
4.4.3 It is also the responsibility of the data subject to ensure that data held by Staark Cycling Ltd is accurate and up to date. Completion of a registration or application form by a data subject will include a statement that the data contained therein is accurate at the date of submission.
4.4.4 Employees [/customers/others] should be required to notify Staark Cycling Ltd of any changes in circumstance to enable personal records to be updated accordingly. Instructions for updating records are contained [ ]. It is the responsibility of Staark Cycling Ltd to ensure that any notification regarding change of circumstances is recorded and acted upon.
4.4.5 The Data Protection Officer / GDPR Owner is responsible for ensuring that appropriate procedures and policies are in place to keep personal data accurate and up to date, taking into account the volume of data collected, the speed with which it might change and any other relevant factors.
4.4.6 On at least an annual basis, the Data Protection Officer / GDPR Owner will review the retention dates of all the personal data processed by Staark Cycling Ltd, by reference to the data inventory, and will identify any data that is no longer required in the context of the registered purpose. This data will be securely deleted/destroyed in line with the Secure Disposal of Storage Media Procedure (GDPR-C DOC 11.2.7).
4.4.7 The Data Protection Officer / GDPR Owner is responsible for responding to requests for rectification from data subjects within one month (Subject Access Request Procedure GDPR DOC 2.2). This can be extended to a further two months for complex requests. If Staark Cycling Ltd decides not to comply with the request, the Data Protection Officer / GDPR Owner must respond to the data subject to explain its reasoning and inform them of their right to complain to the supervisory authority and seek judicial remedy.
4.4.8 The Data Protection Officer / GDPR Owner is responsible for making appropriate arrangements that, where third-party organisations may have been passed inaccurate or out-of-date personal data, to inform them that the information is inaccurate and/or out of date and is not to be used to inform decisions about the individuals concerned; and for passing any correction to the personal data to the third party where this is required.
4.5 Personal data must be kept in a form such that the data subject can be identified only as long as is necessary for processing.
4.5.1 Where personal data is retained beyond the processing date, it will be pseudonymised in order to protect the identity of the data subject in the event of a data breach. [This is documented (GDPR Rec 4.13)
4.5.2 Personal data will be retained in line with the Retention of Records Procedure (GDPR DOC 2.3) and, once its retention date is passed, it must be securely destroyed as set out in this procedure.
4.5.3 The Data Protection Officer / GDPR Owner must specifically approve any
data retention that exceeds the retention periods defined in Retention of Records Procedure (GDPR DOC 2.3), and must ensure that the justification is clearly identified and in line with the requirements of the data protection legislation. This approval must be written.
4.6 Personal data must be processed in a manner that ensures the appropriate security The Data Protection Officer / GDPR Owner will carry out a risk assessment considering all the circumstances of Staark Cycling Ltd’s controlling or processing operations.
In determining appropriateness, the Data Protection Officer / GDPR Owner should also consider the extent of possible damage or loss that might be caused to individuals (e.g. staff or customers) if a security breach occurs, the effect of any security breach on Staark Cycling Ltd itself, and any likely reputational damage including the possible loss of customer trust.
When assessing appropriate technical measures, the Data Protection Officer / GDPR Owner will consider the following:
When assessing appropriate organisational measures the Data Protection Officer / GDPR Owner will consider the following:
These controls have been selected on the basis of identified risks to personal data, and the potential for damage or distress to individuals whose data is being processed.
Staark Cycling Ltd’s compliance with this principle is contained in its Information Security Management System (ISMS), which has been developed in line with ISO/IEC 27001:2013 and the information security policy set out in – GDPR DOC 5.2.
4.7 The controller must be able to demonstrate compliance with the GDPR’s other principles (accountability)
The GDPR includes provisions that promote accountability and governance. These complement the GDPR’s transparency requirements. The accountability principle in Article 5(2) requires you to demonstrate that you comply with the principles and states explicitly that this is your responsibility.
The Staark Cycling Ltd will demonstrate compliance with the data protection principles by implementing data protection policies, adhering to codes of conduct, implementing technical and organisational measures, as well as adopting techniques such as data protection by design, DPIAs, breach notification procedures and incident response plans.
processing of their personal data, the handling of a request from a data subject and appeals from a data subject on how complaints have been handled in line with the Complaints Procedure (GDPR DOC 2.9).
6.1 Staark Cycling Ltd understands ‘consent’ to mean that it has been explicitly and freely given, and a specific, informed and unambiguous indication of the data subject’s wishes that, by statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. The data subject can withdraw their consent at any time.
6.2 Staark Cycling Ltd understands ‘consent’ to mean that the data subject has been fully informed of the intended processing and has signified their agreement, while in a fit state of mind to do so and without pressure being exerted upon them. Consent obtained under duress or on the basis of misleading information will not be a valid basis for processing.
6.3There must be some active communication between the parties to demonstrate active consent. Consent cannot be inferred from non-response to a communication. The Controller must be able to demonstrate that consent was obtained for the processing operation.
6.4 For sensitive data, explicit written consent (Consent Procedure GDPR DOC 2.7) of data subjects must be obtained unless an alternative legitimate basis for processing exists.
6.5 In most instances, consent to process personal and sensitive data is obtained routinely by Staark Cycling Ltd using standard consent documents e.g. when a new client signs a contract, via standard web forms, or during induction for participants on programmes.
6.6Where Staark Cycling Ltd provides online services to children, parental or custodial authorisation must be obtained. This requirement applies to children under the age of 16 (unless the Member State has made provision for a lower age limit, which may be no lower than 13).
7. Security of data
7.1 All Employees are responsible for ensuring that any personal data that Staark Cycling Ltd holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Staark Cycling Ltd to receive that information and has entered into a confidentiality agreement (GDPR Rec 4.14)
7.2 All personal data should be accessible only to those who need to use it, and access may only be granted in line with the Access Control Policy (GDPR-C DOC 9.1.1). All personal data should be treated with the highest security and must be kept:
8. Disclosure of data
8.1 Staark Cycling Ltd must ensure that personal data is not disclosed to unauthorised third parties which includes family members, friends, government bodies, and in certain circumstances, the Police. All Employees should exercise caution when asked to disclose personal data held on another individual to a third party It is important to bear in mind whether or not disclosure of the information is relevant to, and necessary for, the conduct of Staark Cycling Ltd’s business.
8.2 All requests to provide data for one of these reasons must be supported by appropriate paperwork and all such disclosures must be specifically authorised by the Data Protection Officer / GDPR Owner.
9. Retention and disposal of data
9.1 Staark Cycling Ltd shall not keep personal data in a form that permits identification of data subjects for longer a period than is necessary, in relation to the purpose(s) for which the data was originally collected.
9.2 Staark Cycling Ltd may store data for longer periods if the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, subject to the implementation of appropriate technical and organisational measures to safeguard the rights and freedoms of the data subject.
9.3 The retention period for each category of personal data will be set out in the Retention of Records Procedure (GDPR DOC 2.3) along with the criteria used to determine this period including any statutory obligations Staark Cycling Ltd has to retain the data.
9.4 Staark Cycling Ltd’s data retention and data disposal procedures (Storage Removal Procedure GDPR-C DOC 11.2.7) will apply in all cases.
9.5 Personal data must be disposed of securely in accordance with the sixth principle of the GDPR – processed in an appropriate manner to maintain security, thereby protecting the “rights and freedoms” of data subjects. Any disposal of data will be done in accordance with the secure disposal procedure (GDPR-C DOC 11.2.7).
10. Data transfers
10.1 All exports of data from within the European Economic Area (EEA) to non-European Economic Area countries (referred to in the GDPR as ‘third countries’) are unlawful unless there is an appropriate “level of protection for the fundamental rights of the data subjects”.
The transfer of personal data outside of the EEA is prohibited unless one or more of the specified safeguards, or exceptions, apply:
10.1.1 An adequacy decision
The European Commission can and does assess third countries, a territory and/or specific sectors within third countries to assess whether there is an appropriate level of protection for the rights and freedoms of natural persons. In these instances no authorisation is required.
Countries that are members of the European Economic Area (EEA) but not of the EU are accepted as having met the conditions for an adequacy decision.
A list of countries that currently satisfy the adequacy requirements of the Commission are published in the Official Journal of the European Union. http://ec.europa.eu/justice/data-protection/internationaltransfers/adequacy/index_en.htm
10.1.2 Privacy Shield
e.g. use, store and further transfer the personal data according to a strong set of data protection rules and safeguards. The protection given to the personal data applies regardless of whether the personal data is related to an EU resident or not. Organisations must renew their “membership” to the Privacy Shield on an annual basis. If they do not, they can no longer receive and use personal data from the EU under that framework.
Assessment of adequacy by the data controller
In making an assessment of adequacy, the UK based exporting controller should take account of the following factors:
10.1.3 Binding corporate rules
Staark Cycling Ltd may adopt approved binding corporate rules for the transfer of data outside the EU. This requires submission to the relevant supervisory authority for approval of the rules that Staark Cycling Ltd is seeking to rely upon.
10.1.4 Model contract clauses
Staark Cycling Ltd may adopt approved model contract clauses for the transfer of data outside of the EEA. If Staark Cycling Ltd adopts these there is an automatic recognition of adequacy.
In the absence of an adequacy decision, Privacy Shield membership, binding corporate rules and/or model contract clauses, a transfer of personal data to a third country or international organisation shall only take place on one of the following conditions:
11. Information asset register/data inventory
11.1 Staark Cycling Ltd has established a data inventory and data flow process as part of its approach to address risks and opportunities throughout its GDPR compliance project. Staark Cycling Ltd’s data inventory and data flow determines (GDPR DOC 2.4, and GDPR REC 4.4):
11.2 Staark Cycling Ltd is aware of any risks associated with the processing of particular types of personal data.
November 18, 2018